How to Return Merchandise to Bluestar International Components


E-mail the Customer Service Department ( rma@bluestar-online.com )and request an RA (Return Authorization) number, or you can call 1-631-385-8171 with your order number and details of your return of merchandise. You will be issued an RMA which will be valid for 30 days. 
Send the original package or another secure shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned.  
Print the RA number legibly on the outside of the outer shipping carton in bold, visible letters. 


Send the package to: 
Bluestar International Components, Ltd.
215 East Main St., STE206
Huntington, NY 11743 



Important Notes


Freight collect or COD returns cannot be accepted. 
Parts received by Bluestar International Components without an RA number and copy of the invoice may be returned to you COD for freight charges incurred or held for processing until it has been determined that the return was made for justifiable reasons. 
A 15% restocking charge will be imposed on parts  returned due to customer error. 
All parts must be returned with all accessories enclosed in the original packaging. 
To receive a credit or refund, parts must be returned within 30 days. Incorrect orders must be reported within 30 days. 
A 90-day warranty (30 days for computer products) is available for product replacements unless otherwise stated.